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Ground Operations Expert (m/f/d)

Logo: DHL AIR Austria GmbH
Vienna, Austria
Feste Anstellung


Would you like to become part of the world’s most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our DHL Air Team and become a

Ground Operations Expert!

DHL Air Austria GmbH (DHA) is a new cargo airline founded in 2021, a subsidiary of Deutsche Post DHL (DPDHL) Group. The prime focus of the airline is to support the EU network with a fleet of Boeing 757 aircraft. The airline will have its headquarters in Vienna, and maintain a crew base in Leipzig delivering our customer promise of Excellence. Simply Delivered


The Ground Operations Expert supports the Director Ground Operations in his duties and responsibilities. He/She is responsible for and actively supports the safe conduct of DHL Air (Austria) operations within the scope of Ground Operations and Security.


  • Supports to facilitate, develop and document processes and procedures; evaluating solutions for business problems
  • Carry out research projects, data analysis; ensure the production of reports and statistics as required by the management and play an active role in completion of essential performance monitoring and handling of regulatory information
  • Coordinate manageable and relevant collection of ground operations performance data; present in accordance with requirements stemming from regulations, audits or internal settings
  • Supports to administer and review of company standards, processes, procedures and workflow descriptions of Ground Operations department
  • Communication & coordination with airlines, flight crews, DHL operations, airport authority etc. as far as in the scope of responsibilites
  • Supports the Supervision of ramp/ aircraft services, planning of service checks


  • University degree in Aviation/Transport business or 3 years working experience
  • Dangerous Goods Cat6 training and Basic Aviation Security training
  • German language on a native speaker level, proficient English knowledge, a third language
  • Working knowledge of Aviation Industry, operational, commercial and/or legal. Good understanding of CAA’s roles, or other International Associations, IATA, ICAO etc.
  • Deep understanding of the Austrian/ European legislative and regulatory framework and other statutory requirements (e.g. EASA, etc.).
  • Flexibility, interpersonal skills, problem solving and decision making, effective communication
  • Ability to take initiatives and to react efficiently in crisis situations (able to work under pressure)
  • Service quality driven


  • Career opportunities in a dynamic, international environment
  • Open minded culture with start-up character
  • Possibilities to create and contribute ideas in a newly founded company
  • New, modern office at Vienna Airport with a cool view
  • Meal opportunities and benefits (e.g. employee discounts in stores at Vienna Airport)
  • We remunerate your performance with a minimum salary of 3.000 Euro gross per month (any allowances are compensated on top). We offer an overpayment in accordance with your previous work experience and qualifications.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!


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