Last Update: at 11:23

Customer loyalty

The world’s most valuable frequent flyer programs

Almost all carriers use loyalty programs. But which airlines have the most valuable frequent flyer programs?

«We especially welcome the members of our frequent flyer program»: When cabin crews welcome their passengers on board, this sentence is used by many airlines. With mileage programs, they try to keep frequent flyers attached to them. As a reward for customer loyalty, passengers can improve their status, and also get discounts, access to airport lounges, priority boarding, awards or free flights.

Passenger loyalty is worth a lot for airlines. A new study by consulting firm On Point Loyalty calculated the value of frequent flyer programs. The experts did this using an algorithm that takes 50 different parameters into account.

Complicated calculation

These include passenger numbers, the airline’s profile (low-cost or premium), customer options and much more. The pre-tax profit and country-specific parameters were also included in the calculations. The bottom line is that the ranking shows which frequent flyer programs are most successful and can therefore generate the most profits for their airlines.

Get to know the ten most valuable Frequent Flyer Programs in the picture gallery above.

We’re on a break. Due to the Coronavirus pandemic we have decided to halt our English publication for a while and concentrate on our other ventures. But we’ll be back. Meanwhile you can find all our news, insights and more on our German site.

The editorial staff reserves the right to moderate or shorten comments. Critical discussions are welcome. Abuse or comments with racist, sexist, off-topic, purely political or insulting content on the other hand will be discarded. There is no right to get a comment published. No correspondence is led regarding the decisions of the moderation.